Order and Delivery
Returns are only accepted if the product is unopened and original packaging, including the product label, is undamaged. Once the product is received at our warehouse and validated in good condition (not broken or damaged) we will proceed with the refund of the amount to your account within five working days.
*in the rare situation that the exact product or vintage is no longer available we will suggest a suitable replacement or offer a refund.
Should the product, for whatever reason, not meet your expectations, please contact us at firstname.lastname@example.org .
We will then work with you to find a suitable alternative.
You can return your product to:
CJ Hendriks Group
1047 BJ Amsterdam
Our supply method is based on stock alert and security levels that allows us to re-order wine of each reference at the exact time to avoid any out of stock situations.
We know how important it is for our customers to be able to order their product when they need it and without delays.
*Additionally we often have older vintages of certain wines available in limited quantities. Please enquire if you are looking for a particular vintage and should it not be available we will work with you to find a suitable alternative.